• Manage all aspects of the used vehicle department.
• Source, appraise, purchase, and price used vehicles.
• Monitor inventory levels, aging, and market trends.
• Develop pricing strategies to maximize gross profit and vehicle turn.
• Lead, coach, and motivate the used car sales team.
• Ensure vehicles are properly merchandised, reconditioned, photographed, and advertised.
• Build and maintain relationships with wholesalers, auctions, vendors, and customers.
• Work closely with the Sales, Service, and Finance departments.
• Monitor department performance and achieve monthly sales and profitability targets.
• Ensure an exceptional customer experience from start to finish.

• Previous experience as a Used Car Manager or in automotive sales management.
• Strong knowledge of used vehicle acquisition, appraisal, pricing, and market trends.
• Proven ability to lead and motivate a sales team.
• Strong negotiation, communication, and organizational skills.
• Results-driven with a focus on sales, gross profit, and inventory management.
• Ability to work in a fast-paced environment.
• Valid driver’s licence.

• Competitive compensation package.
• Performance-based bonus opportunities.
• Benefits package.
• A professional and supportive work environment.
• Opportunity for growth and advancement.

What is it?

Receptionists are the first point of contact for customers coming in to our business and serves visitors by greeting, welcoming, and directing them appropriately.  Experts in Customer Service, they are key in communicating to company personnel of visitor arrival. They manage the telecommunications system for the business. In addition, they control the flow of documents and are responsible for document filing and record keeping. 

What can I expect?

Receptionists joining our team will be fully trained on all of the processes and software they will be using. They will learn about each department in the dealership, in order to understand how each work together to provide optimum customer service, working together for the success of the business and the flow of documentation. Receptionists are often the first point of contact at the dealership, and will be responsible to manage sensitive client data.

What do I need?

The minimum schooling requirement -  Ontario Secondary School Diploma or Equivalent

Characteristics and skills which would contribute to success in this role are:

-         High energy, positive outlook and good interpersonal skills

-         Conflict resolution skills

-         Excellent written and verbal communication skills.

-         Proficiency in Microsoft applications including Word, Excel, and Outlook.

-         Consistent presentation in professional dress and manner.

Benefits and Compensation

-         Comprehensive Benefits Package for full time employees

-         Professional Development and Training Opportunities

-         Employee & Family Purchase Program

-         Employee Perks Program

-         Employee Discount on Parts and Services

-         Employee & Family Assistance Program

Golden Mile Chrysler welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

• Respond promptly to all internet, phone, and email inquiries.
• Follow up with new and existing leads consistently.
• Contact customers to schedule sales and service appointments.
• Confirm appointments and follow up with customers who do not attend.
• Maintain accurate customer information and activity in the dealership CRM system.
• Work closely with the Sales and Management teams to ensure leads are handled efficiently.
• Follow up with previous customers regarding vehicle upgrades, lease renewals, trade-ins, and other sales opportunities.
• Contact customers as part of dealership marketing campaigns and customer retention initiatives.
• Meet and exceed established targets for calls, appointments, and customer follow-up.
• Provide professional, friendly, and timely customer service at all times.

• Previous automotive, BDC, customer service, call centre, or sales experience is an asset.
• Excellent verbal and written communication skills.
• Strong telephone and customer service skills.
• Highly organized with the ability to manage multiple tasks and follow-ups.
• Comfortable working with computers, email, and CRM systems.
• Self-motivated, dependable, and results-oriented.
• Ability to work in a fast-paced environment.
• A positive attitude and strong desire to succeed.

• Competitive compensation plan.
• Performance-based incentives.
• Training and ongoing support.
• Opportunity for growth within the dealership.
• A professional and team-oriented work environment.

Working for a Palladino Auto Group dealership, you will be supported, challenged, and inspired by your team. 

Benefits

• Comprehensive Benefits Package for full time employees

• Professional Development and Training Opportunities

• Employee Purchase Program

• Employee & Family Assistance Program

• Employee Perks Program

• Corporate Discounted Membership with GoodLife Fitness 

• Discounted Home & Auto Insurance 

• Employee Purchase Program with Telus

Responsibilities

·      Lot & vehicle maintenance: Cleaning the lot (snow removal in winter, sweeping and keeping lot clean in summer).

·      Maintaining the property – cutting grass, other minor maintenance and repairs.

·      Washing and detailing vehicles on the lot (snow removal on vehicles in winter)

·      Moving vehicles on the lot, as discussed with manager

·      Delivering parts and other orders offsite

·      Cautiously driving company/customer vehicles

·      Delivering/picking-up vehicles for off site maintenance/repair

·      Picking up documents at the license bureau

Qualifications

·       Must be punctual and have a strong work ethic

·       Must have Valid Driver’s License with a satisfactory abstract

We welcome and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Golden Mile Chrysler is looking for a Service Advisor to join our team!

Service Advisors are the first point of contact for customers coming in to our Service department, and build lasting relationships with their customers, advising them on the best practices for keeping their vehicles safe and properly maintained. Service Advisors work with our sales team, service appointment coordinator and experienced technicians to provide the outstanding service that our customers have come to expect.

You will be fully trained on all of the processes and software they will be using, including the overall aspects of the parts and service departments of the dealership; learning about each department in the dealership to understand how they all work together. Training will be received on the various parts and service related tasks. Service Advisors are responsible for executing service processes with diligence, customer service and safety in mind. They are required to provide each customer with a personalized service experience in order to foster excellent relationships. Service Advisors provide the customer with an experience that earns the right to their business.

The working hours for this position will be usually day shifts with occasional weekends or evening shifts.

What do I need?

The minimum schooling requirement is a High School Diploma or equivalent.

Experience in Chrysler automotive customer service is preferred, however not mandatory

Candidates successful in this position possess the following characteristics:     

-           Being a collaborative professional who promotes teamwork and works cohesively within a team-oriented environment

 -           Experience in Customer service

 -           Excellent computer skills

 -           Attention to detail

 -           Outgoing, enthusiastic and self-starter person

 -           Interpersonal skills and conflict resolution skills

 -           Product knowledge and the ability to explain and train based on the content.

Compensation:

-          Competitive base salary with bonus component

-          Comprehensive Benefits Package

-          Professional Development and Training Opportunities

-          Employee Purchase Program

-          Retirement Savings Plan

-          Employee & Family Assistance Program

-          Employee Perks Program

-          Corporate Discounted Membership with GoodLife Fitness

-          Discounted Home & Auto Insurance

The Palladino Auto Group welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

For more information, please visit: www.palladinoautogroup.com

This position has UNLIMITED EARNINGS POTENTIAL for successful candidates!

What is it?

Sales Representatives  are experts on products and services offered by the dealership. They are responsible for fostering relationships with their customers, working to provide the best customer experience possible. This role is a challenging and rewarding position, the commission component of this role provides high earning potential for motivated team members.

Summary of Position:

• Engage Customers purchasing or leasing a vehicle
• Present and demonstrate products and features
• Brand details and product expertise
• Professionally and knowledgeably introduce the customer to the Financial Services Office and Service Department
• Field customer questions regarding the sales process,  working closely with Sales Managers,  in a manner that is professional and responsive.

 What can I expect?

Sales Representatives  joining the team will be fully trained on the processes and software used in the business. You will learn about each department in the dealership in order to understand their integration in the business processes. Extensive product knowledge training (which will be ongoing) will be provided from both the brand represented and Auto Group Coaches. Our teams work together and learn from the best mentors in the industry. A significant amount of learning occurs from senior team members who have developed their skills, have extensive experience, and readily share their expertise.

We are now hiring for our diverse marketplace. This is a fantastic and immediate opportunity for dedicated, hardworking professionals with second-language skills to serve our community. (Second language is an asset, but not mandatory.)

This position is fast paced, especially during the peak season. 

A primary objective of the Palladino Auto Group is to develop our team members. Dedicated to providing training and development opportunities, we provide an opportunity for individuals to build careers.

What do I need?

  High school diploma

  OMVIC certification, which is a mandatory certification for all vehicle dealers and salespersons in Ontario

Characteristics which assist in your success in this role include:

• Upbeat, outgoing personality and a positive attitude
• Ability to multitask
• Customer focused, with customer service experience
• Excellent communication skills
• Willingness to learn, accept coaching and feedback
• Team player, integrated, however focused on individual growth and overall team growth
• Sales experience

Benefits

• Unlimited earning potential: Commission based earnings program  
• Comprehensive Benefits Package for full time employees
• Professional Development and Training Opportunities
• Employee Purchase Program
• Employee & Family Assistance Program
• Employee Perks Program
• Corporate Discounted Membership with Good Life Fitness
• Discounted Home & Auto Insurance 
• Employee Purchase Program with Telus 

The Palladino Auto Group welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

www.palladinoautogroup.com

Financial Service Manager provides expertise on vehicle financing and insurance protection to customers, both new and returning. Providing them with a thorough explanation of both brand sponsored and aftermarket products, extended warranties, and a complete explanation of manufacturer and dealership service procedures and policies. They are also leaders in the Sales team, responsible for training and providing information on programs and the benefits of the financing and extended service programs.

 What can I expect?

Financial Service Managers joining our team are fully trained on all of the processes and software they will be using. Beginning gaining an understanding of each department in the dealership, and how they are integrated to enrich the customer relationship. Financial Services Managers also gain extensive product knowledge, initially and throughout their tenure, ensuring they are product experts. Our teams work together and learn from the best. Process guidelines and expert coaching provide comprehensive management training.

Teams work 5 shifts a week from Monday to Saturday, and there will be a requirement to cover a late shift weekly.

 We provide training and development opportunities, assisting team members to build enriching careers. Many of our dedicated employees are promoted internally to the next level of hierarchy.

 What do I need?

Post Secondary Education is required and candidates must have finance and customer service experience.

OMVIC Registration is required 

 Characteristic that will make you successful in this position are:

-         Having an Interpersonal skills and conflict resolution skills

-         Must have Excellent computer skills

-         Excellent customer service skills including listening and the ability to impact and influence others.

-         Ability to manage customer complaints and to solve difficult problems.

Benefits and Compensation

-         Comprehensive Benefits Package for full time employees

-         Professional Development and Training Opportunities

-         Employee & Family Purchase Program

-         Employee Perks Program

-         Employee Discount on Parts and Services

-         Employee & Family Assistance Program

We welcome and encourage applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

For more information, please visit: www.palladinoautogroup.com

The Parts Advisor provides advice,  places and fulfills orders, collaborates with team members within the department and the dealership. You will be responsible for maintaining stock rooms, locating parts from inventory, and accurately detailed records.

You will be fully trained on the processes and software used. Training is provided for ordering acquiring parts and looking over complex documents related to parts applications.

You will be required to work 5 shifts a week, from Monday to Friday, there may be late shifts from time to time as per the business requirement.

What do I need?

-         High School Diploma or equivalent.

-         Valid driver's license 

-         Clean driving record.

-         Experience in the Automotive Parts Retail sector is preferred, specifically MOPAR Parts

 Some of the skills that will make you successful in this position are:

-         Upbeat and outgoing personality.

-         Attention to detail

-         Able to prioritize tasks, multitasking and meeting deadlines in a fast paced environment.

-        Time management skills and organization

-         Cooperation/team player

 Benefits and Compensation

-         Comprehensive Benefits Package for full time employees

-         Professional Development and Training Opportunities

-         Employee & Family Purchase Program

-         Employee Perks Program

-         Employee Discount on Parts and Services

-         Employee & Family Assistance Program

-         Corporate Discounted Membership with Good Life Fitness

-         Discounted Home & Auto Insurance

The Palladino Auto Group welcomes and encourages applications from people with disabilities.

Accommodations are available on request for candidates taking part in all aspects of the selection process.

For more information, please visit: www.palladinoautogroup.com

An Accounting Clerk joining our team will expect to be fully trained on all of the processes and software they will be using. They start with learning about each department in the dealership to understand how they all work together and manage the day to day operations. We will provide detailed training so that knowledge about all accounting software is gained and our new team member is fully proficient.

Accounting Teams work 5 shifts a week from Monday to Friday, and there can be late shift as per the requirement of the business.

What do I need?

 Must have a clean driving record and Valid G Drivers License

Minimum Three year College Diploma in Accounting/Business  major in Accounting

 Characteristics that will make you successful in this position are:

-          Professional who thrives within a team-oriented environment

-          Attentive Customer Relationship Management Skills

-          Excellent computer skills

-          Detailed orientated

-          Excellent organizational Skills

-          Motivated

-          Outgoing & enthusiastic

-          Ability to manage customer complaints and to solve difficult problems.

-          Strong ability to multi-task and meet deadlines in a fast-paced environment

 Compensation:

-          Competitive Salary

-          Comprehensive Benefits Package

-          Professional Development and Training Opportunities

-          Employee Purchase Program

-          Retirement Savings Plan

-          Employee & Family Assistance Program

-          Employee Perks Program

-          Corporate Discounted Membership with GoodLife Fitness

-          Discounted Home & Auto Insurance

The Palladino Auto Group welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

For more information, please visit: www.palladinoautogroup.com